Flamerite Fires Extended Warranty

Become part of the Flamerite Fires family established in 1999 and one of only very few companies still manufacturing electric fires and fireplaces in the UK.

Every product we sell comes with a 1-year warranty as standard. However, by purchasing one of the below extended service plans, you will have access to certain benefits guaranteeing the longevity of your fireplace for years to come.

Platinum Warranty (one off payment)
  • One off cost of £130.00 + vat.
  • 3-year full warranty including call out and parts.
  • 4th year 25% discount on call-out and parts.
Gold Warranty (one off payment)
  • One off cost of £69.00 + vat.
  • 2-year full warranty including call-out and parts.
  • 3rd year 25% discount on call-out and parts.

Please fill in your contact and product information below.

Flamerite will be in contact by phone within 72 hours of receiving this form, payment must be taken over the phone via Debit/Credit card. Alternatively post a cheque for the full amount to the address below, made payable to Flamerite Fires Ltd. You will then receive an email or letter from us confirming your purchase and details of your extended warranty.

Extended Warranty Terms & Conditions

  • Extended warranty must be purchased within 30 days of purchase/installation date.
  • 14 day cooling off period.
  • Customer’s responsibility to provide purchase details/policy number at request.
  • One warranty per product.
  • Non-transferrable
  • Electrical warranty only.
  • Repaired or replaced parts are only covered for the remainder of the warranty.
  • Warranty becomes invalid if unauthorized repairs are made to the product.
  • Engineer must be able to gain access Mon-Fri 8am-5pm. No weekends.
  • UK mainland only

Warranty does not cover the below:

  • Bulbs or Fuses
  • Removal and re-installation costs
  • Issues with mains/spur connections or power supply
  • Cosmetic damage to fire or fireplace.